Timely Tuition collects information from child care facilities through an application process used to establish an account to utilize our services. Timely Tuition does not obtain information from individuals or companies via our Web site. We only obtain information from when an individual or company applies for an account to use our services, or requests to be contacted. At that time, we will ask for contact information (such as your name, street address, phone, fax and e-mail address), and information pertaining to your business, including but not limited to current financial statements, bank account and/or settlement account information. Additionally, to process individual transactions for child care facilities, we typically will receive from the facility information related to the specific transaction. This might include information about the transaction that a parent has furnished the childcare facility in placing the order for example. Any personal information we might receive in processing transactions varies according to the nature of the transaction. It generally will include customer information, banking information and transaction information. Personal consumer information is used to process payment transactions and for no other purpose.
Protecting personal information about child care facilities and parents is an important part of our business. Personal information is shared with ACH Direct, and third party banks to the extent necessary for Timely Tuition to complete the transaction. We also may release personal information when we believe release is appropriate to comply with law or verify information with other companies for fraud protection and risk reduction.
Information security is critical to our business. We work to protect the security of consumers' information as well as our merchants through the use of security and encryption software. Any information that is gathered, rather than merely passed through as part of a transaction, is stored on servers located in a secure data center. The number of people with access to these servers is very limited. Fire walls and other security technology are used to prevent system servers and computers from being accessed by unauthorized persons. It is the child care facility's responsibility to protect against unauthorized access to the system through misuse of individual Merchant ID, User Name and Password. To assure of no unauthorized access, please be certain you log off the system when finished with your session and protect your Merchant ID, User Name and Password used to access your merchant account.
Timely Tuition gives child care facilitie's authorized personnel the ability to set system access and user permissions on an individual basis, including system view and administrative settings.
If you have any questions about this legal policy, the practices of this Web site, or your dealings with Timely Tuition, LLC., please e-mail firstname.lastname@example.org or call 800-528-1825.